TERMS OF SERVICE
Last updated: June 25, 2026
These Terms of Service govern your use of chuccwaynebbq.com and the services offered by ChuccWayne BBQ (sole proprietor Dawayne Finley), located in Garland, TX.
Orders are made to order. A minimum order of $75 applies. We require 48 hours notice (72 hours for whole brisket). Catering is drop-off only. Food is provided heat-and-serve.
Payments are processed securely through our payment provider. Order totals and any balances are due as stated on your order confirmation.
If you opt in, you agree to receive order, appointment, and promotional text messages from ChuccWayne BBQ. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe, HELP for help. Consent is not a condition of purchase. See our Privacy Policy.
Every order is prepared fresh and made to order, so the following applies:
Cancellations & changes. To cancel or change an order, contact us as early as possible. Orders cancelled before the notice window begins (at least 48 hours before your pickup or delivery, 72 hours for whole brisket) are eligible for a full refund. Because we begin sourcing and preparing your food once that window starts, orders made inside the notice window are generally non-refundable.
Catering deposits. A booking deposit holds your date and is applied to your final total. Deposits are refundable if you cancel before we begin preparing for your event; otherwise they are non-refundable.
Problems with your order. If something is not right, contact us within 24 hours of pickup or delivery and we will make it right with a replacement, store credit, or refund as appropriate.
How refunds are issued. Approved refunds are returned to your original payment method, typically within 5-10 business days.
To request a refund or cancellation, call or text 972-885-3527 or email [email protected].
ChuccWayne BBQ
Garland, TX
Phone: 972-885-3527
Email: [email protected]
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